Privacy Policy

This Privacy Policy applies to Twelfth Keep LLC websites and apps unless a product-specific notice says otherwise. Twelfth Keep builds planning, automation, and decision-system software. We collect only what is needed to operate, support, secure, and improve those products.

Information we may collect

• Information you provide directly, such as support messages, account details, or app feedback.
• Product usage and diagnostic information, such as device type, app version, crash logs, and feature usage.
• Transaction or subscription status provided by Apple or another payment processor when needed to operate paid features.
• Website log data such as IP address, browser type, requested pages, and timestamps for security and reliability.

How we use information

• Provide, maintain, and improve Twelfth Keep products.
• Respond to support requests and account questions.
• Monitor reliability, diagnose errors, and protect against abuse.
• Meet legal, tax, accounting, and platform compliance obligations.

What we do not do

• We do not sell personal information.
• We do not publish private user portfolio data.
• We do not ask for private keys or seed phrases.
• We do not provide financial, investment, tax, or legal advice.

Third-party services

Twelfth Keep products may rely on platform providers, hosting providers, analytics or diagnostics tools, payment processors, and other service providers. These providers process information only as needed to deliver their services to Twelfth Keep or to you.

Data choices and deletion

You may request access, correction, or deletion of personal information by contacting support@twelfthkeep.com. Some information may need to be retained when required for security, fraud prevention, accounting, legal, or platform compliance reasons.

Contact

Privacy questions can be sent to support@twelfthkeep.com.